Fecha de publicación: 27 abr 2026
TheBlackPearlThe room was spacious and well-appointed, with a lovely view overlooking the pool and out toward the sea. We particularly enjoyed spending time in the spa area, and the breakfast each morning was fresh and tasty. The location is about a 40-minute walk to Kotor Old Town, which we didn’t mind at all as the scenic coastal views along the way made it an enjoyable stroll.
One aspect that detracted from our experience, however, was the inconsistency in staff hospitality. While several team members were kind, welcoming, and helpful, the initial check-in experience was disappointing. The staff member who check us in came across as unfriendly, and another interaction included an abrupt comment along the lines of “you get what you pay for,” which felt inappropriate and unprofessional.
Given that similar feedback appears in other reviews, it may be worth reinforcing customer service training to ensure a consistently welcoming and respectful experience for all guests. With more consistent service, this could easily be a standout stay.
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Precio por noche desde187 €
Fecha de publicación: 14 ago 2025
Wil.G
I left my sunglasses at the hotel, but I only realized they were missing the next day, after I had already checked out and moved to another hotel. I contacted Trip.com’s customer service to help me reach out to the hotel and locate my sunglasses. Hotel Heritage confirmed that I had indeed left them in my room when I checked out.
The following day, I contacted the hotel again and asked if I could get my sunglasses back that evening, as I was leaving Montenegro for the airport at 6:00 am the next morning. Hotel Heritage kindly arranged for someone to deliver my sunglasses to me and did not charge me any fee. I am truly very grateful for their help.
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Precio por noche desde316 €
Fecha de publicación: 2 abr 2025|Habitación Deluxe
Usuario invitadoThe service was excellent. The front desk guy helped us extend our check-out time for free and arranged a car for us to Budva. Ordering food from the hotel restaurant was also very convenient—the meals were delivered to our room, so we could enjoy delicious food while admiring the view from the balcony. Overall, the experience was great! Except for the slightly poor soundproofing of the room, everything was perfect. Highly recommended!
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Precio por noche desde69 €
Fecha de publicación: 18 oct 2025
Usuario invitado
The hotel I stayed at was a small, cozy, and clean place by the sea. The staff were friendly and welcoming, making me feel right at home. Everything went smoothly and perfectly. If I have the chance in the future, I would definitely stay here again!
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Precio por noche desde188 €
Fecha de publicación: 16 jun 2025
Usuario invitado
Превосходный отель. Небольшой и уютный. Потрясающий вид на залив, каждый день можно наблюдать как заходят лайнеры. Завтраки отличные. Удобные кровати. Персонал гостеприимный.
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Precio por noche desde379 €