Hoteles de 5 estrellas en Java Occidental, Indonesia

If you have luggage, drop off first at lobby since there is no concierge in the basement. Overall check in and check out smooth and fast. Hotel open the buffet for “sahur” even the choices not too many. The room was clean, have nice view and balcony. To get to fish pond, green house need quite effort, a bit challenging if you’re fasting. The staff very helpful and nice. Overall was pleasant experience

Actually, I've been wanting to stay at this hotel for a long time, it's really my dream, in the end I ended up staying with a friend, there was a little story that wasn't good, my friend's bed sheets and pillows a bit dirty, maybe they weren't changed or they weren't properly check. I recommended this hotel to her ,which wasn't good, I asked for the bed sheets to be changed, in the morning I had to leave immediately at the time I booked the hotel, not including breakfast because I was in a hurry, the photo below then went upstairs I think 5 minutes take the photo above for a moment, I wanted to see the view, there was an employee said that to take photos, you have to wait for breakfast to finish, namely 10 o'clock, hmmmhmmmm, the story is in a hurry, long story short, for the overall experience, the cleanliness is 4/5 for the view nice , but better you have time to a relaxing stay

Exceptional Stay with Truly Wonderful Staff! I recently completed a stay at this hotel and was thoroughly impressed. Everything about my visit, from the moment I checked in until I departed, was good and comfortable. The physical property itself is excellent; my room was well-maintained, spotless, and provided a peaceful retreat after a long day. The hotel atmosphere is pleasant, and the facilities were exactly what I needed. However, the highlight of this hotel is unquestionably the nice staff. Every member of the team I interacted with—from the front desk to housekeeping—was attentive, professional, and genuinely welcoming. They went above and beyond to ensure my needs were met, always greeting me with a smile and making me feel valued as a guest. Their dedication to service truly elevated the entire experience. If you are looking for a hotel that offers great quality and is staffed by people who clearly take pride in their hospitality, look no further. Highly recommended!

The hotel provides excellent service in every aspect. All the staff are being very nice, friendly, and helpful from the very start we came until we left the hotel. In addition, I took a note about the water when having a breakfast, the next day the representative approached me and showed some gratitude for filling the survey and gave me complimentary cake. It was the cake I love that I mentioned before. Thank you to Mr. Lucky & all the F&B staff for the nice gesture. And for the hotel itself, the atmosphere, location, food - everything was great! Will definitely come back another day. Keep up the good work! 😊

Breakfast is rather disappointing, brewed Coffee ( americano or long black-doesnt have one I guess) is watery,,No Coffee aroma bad taste. Few variety of food ( no chinese, japanese, indian, sundanese corner?). Not worthed for the Price we paid 250k per pax. Roof Top (only suitable for outdoor, when its raining Party is over. There should be ways to provide indoor part.. Rain was was just atopped When I was Having a glass of wine. Eveeythibg is wet. Ezeot high Chair in the Bar. And There is no music. Live music or DJ is only on saturday. The good thins of the Roof Top, is the 360 degree Mountain and City view Huge, spacious, and modern minimalistic design lobby lounge. But, no Touch of parahyangan or Sundanese atmosphere. Exept angklung ornamen at M floor . This could be in jakrta or Any other metropolitan citie. No local culture and historical Touch. Exeot the long corridor at G floor connected to Pelataran Resto Deluxe room with King size bed and Mountain view is great. Wifi and TV are also great. However the structure of bathroom (shower) with too many wooden seperation walls give rather Tiny space feeling. The pool is too small for two adjacent hotel Tower (Pullman and Ibis Style) . Just good for Kids. Gym space is fine in termos of space. B

Our stay in Bandung was overall a very pleasant experience. The hotel’s location is excellent—very close to Pascal 23 and conveniently near the Whoosh High-Speed Rail, which made getting around very easy. The hotel itself is quiet, clean, and comfortable. The bed and pillows were especially cozy, making it easy to rest after a full day out. That said, there is room for improvement in the breakfast spread. Compared to other hotels in Bandung, the variety felt limited. I was hoping for a wider selection including Western, Indonesian, and Chinese options. I also always look forward to a good jamu selection when in Indonesia, but unfortunately the jamu and juices here were quite diluted. Service during breakfast could also be more attentive—we had to remind staff a few times about our latte, as it was missed on two occasions. However, despite these minor points, the overall service and experience were still very good. I would like to specially mention Ms. Ayu from the guest relations team. She was exceptionally friendly, helpful, and truly went the extra mile. She assisted us with spa reservations for two days and even personally followed up via message to remind us and check if everything went well after our treatments. As someone working in banking, I genuinely appreciate this level of personalized service—it truly creates a “wow” experience for the customer.

This is not the first time we have stayed in Novus. We love the design of their lobby. It's very cozy and elegant. It looks like they renovated their room. The room is clean, but for some reason, they don't have rug outside the washroom. This occurred in all rooms that we booked (3 rooms). When we called and asked for a rug, it took so long for them to bring one to our room. It seems that they were understaffed. Novus is just perfect for a family getaway. They have a kids club, golf court for kids, horse riding, and art activity, and you can bring your kid to feed the rabits.

Staying at The Trans Luxury Hotel Bandung was an unforgettable experience! 🌟 Elegant rooms with stunning city views, exceptional service, and delicious breakfast options. The pool and direct access to Trans Studio Mall make it perfect for families. Truly a 5-star comfort in the heart of Bandung! 💎

My stay was very enjoyable. The view is truly breathtaking and one of the highlights of the hotel. The facilities are diverse and well-maintained, offering many options for guests. There is also a small grocery store inside the hotel, which is a new and convenient idea that I really liked 👍🏻 The food was delicious and varied, and the laundry service was fast and well organized — I really appreciated that. However, room cleanliness needs more attention and stronger disinfectant scents to feel fresher. Also, they do not allow delivery drivers to go up to the rooms, which was a bit inconvenient.

From arrival to checkout, the stay felt warm and welcoming. Staff greeted us kindly and were consistently courteous throughout, which set a good tone from the start. The room was very spacious, and being on the 18th floor, we had a lovely view over Bandung. The bed was excellent — super comfortable with great pillows. I fell asleep almost immediately, which says a lot. Facilities overall were solid and worked well. The furniture shows a bit of age, but it still feels classic and well maintained rather than run down. The only real downside was the bathroom shower. The shower head is old and the water flow was uneven, which took away slightly from the experience. Towels, however, were clean and perfectly fine. Breakfast was a highlight. A wide spread with lots of local options, including jamu and rebusan. It was fun sampling different traditional flavours, and the variety made breakfast something to look forward to rather than just routine. Location is another plus. The hotel is just a short walk from Braga City Walk, making it very convenient for exploring the area, dining out, or taking an evening stroll. Overall, a comfortable and pleasant stay with excellent service, a great bed, and a strong breakfast offering. With a small update to the bathroom fittings, it would be even better.