Hoteles de familiares en Visayas centrales, Filipinas

«Overall, we had a pleasant stay at Fili Hotel NUSTAR. The facilities, amenities, and service from the room staff met our expectations. The pool, gym, and other amenities were excellent, and the breakfast buffet offered a wide variety of selections. My daughter especially loved the complimentary popcorn, bread, and juice served in the lobby during check-in, which was a thoughtful touch. However, there were a few areas that could be improved, particularly during the check-in process. For a five-star hotel, the check-in took quite a while due to the long queue, which was disappointing after arriving at the hotel. I had reserved a Twin Bed room, but upon check-in, we were informed that only a King Bed room was immediately available and that it would take longer if we chose to wait for a Twin Bed room to become available. The staff advised that they could arrange the room later, but this would have required them to enter our room after we had already settled in. Then, the in-room staff delivered extra pillows and bedding. We opted not to proceed with the extra bed setup and simply used the spacious couch, which we moved closer to the bed and made up with the extra bedding. This arrangement worked well for the three of us and allowed us to rest immediately after a long day of travel, without having to wait for additional room preparations or have staff working in the room while we were already relaxing. Note that their standard check-in time is at 3 PM, we arrived at the hotel past 3 pm already. We were also celebrating my husband's birthday during our stay. During the booking process, I requested if it would be possible to display a personalized birthday greeting on the room's TV screen. The hotel kindly confirmed via email that they would arrange the greeting and also provide a birthday cake. We truly appreciated the thoughtful birthday cake delivered to our room, which was a lovely gesture. However, the personalized birthday message on the TV was unfortunately not displayed as promised. Another issue occurred during check-in regarding our breakfast entitlement. I had booked a room with breakfast for three guests, but the hotel's system only reflected breakfast for two. Fortunately, the staff resolved the issue without requiring any additional payment for our daughter after I presented my Trip.com booking confirmation. While I appreciate how they handled the situation, I believe these booking details should already be accurate upon arrival to avoid unnecessary inconvenience. Despite these check-in concerns, the rest of our stay was enjoyable. The room attendants were attentive and regularly checked if we needed anything, making us feel well taken care of. Overall, I would still recommend Fili Hotel NUSTAR for its excellent facilities, comfortable accommodations, and friendly staff. My only suggestion is to improve the efficiency and accuracy of the check-in process, as it sets the first impression for guests. Hopefully, our experience was an isolated case, and future guests will enjoy a smoother arrival.»

«I had a wonderful stay at ABC Hotel and would definitely recommend it, especially for solo travelers. The hotel is modern, spotless, and very well maintained. My room was comfortable, had a lovely balcony, and the Smart TV with Netflix made it the perfect place to relax after a full day of exploring Cebu. The staff were friendly and welcoming, and the overall atmosphere made me feel safe and at home. The location was also convenient, making it easy to get around and visit different attractions. Everything felt fresh, clean, and thoughtfully designed, which made my stay even more enjoyable. The only small downside was that there wasn’t an iron available in the room, so I had a bit of a struggle with my clothes on my first day. It wasn’t a major issue, but having an iron available would make the experience even better. Overall, I had an amazing stay and wouldn’t hesitate to book here again the next time I’m in Cebu. Thank you to the entire team for a fantastic experience!»

«El hotel Shangri-La Mactan es espectacular. Nos hemos alojado en una habitación familiar con vistas al mar. El desayuno era estupendo. Respetan las alergias y intolerancias. Preparan y personalizan los platos con mucho cuidado para adaptarse al cliente. El personal era muy amable y atento. La playa era muy bien cuidada. Hay un calendario con las actividades y entrenamientos. No falta detalle. Lo hemos pasado muy bien. Lo recomiendo muchísimo y ¡volveremos seguro!»

«La unidad era agradable, limpia, estética y cómoda. Todo estaba bien mantenido, y el lugar tenía todo lo que necesitaba para una estancia relajada. El host también estaba acomodado y fácil de comunicar con. ¡Muy recomendado, y definitivamente quedaríamos aquí otra vez!»