Hoteles de familiares en Islas Riau, Indonesia

«Clean and modern boutique hotel near to Nagoya mall and many eateries. Very comfortable beds and friendly English speaking staffs at reception. A good spread of international breakfast buffet with local delights as well. The purplish tangy cooling welcome drink at reception was refreshing . They have a guard that scan the taxi that comes in, an extra safety I don’t see other older hotels have. It’s nice to know strict safety measures implemented here . Hotel room is clean and cosy, not big but nice and cosy. They have conllimentary tea/coffee in room , hair dryer, amenities, slippers and safe deposit . Hotel has a spa and salon. For the entertainment , it seems every Saturday they have an eat all you can dinner with live entertainment during this soft launch period which helps solve my worries of what to entertain me at night. A pretty small hotel that even has a dessert cafe. Pretty desserts to my liking as i am a picky dessert person. They have a sauna too but I have yet to try it as I’m occupied with visiting other areas around. If you like to have a massage at the hotel spa, suggest having massues go up your hotel room instead , as the spa seems to be short-staff and my therapist had to excuse herself to answer to random interrupted walk in guests queries, this is a minus. Other than this, all is a plus. Staff at reception and bell boy and cleaning staff were friendly polite and quick to serve . Overall experience was very good! 👍»

«Quite a pleasant 4 days experience in this Hotel, great location surrounded with alot of Street Food stalls.. will definitely be back for more stays.»

«We travelled as a group of 6 adults and a baby. They were able to accommodate us to teepees just next to each other which was really helpful for a group trip. Communication via WhatsApp was prompt, with specific numbers for reception, in room dining and in house spa. The resort is closely connected to treasure bay and right next to another resort that shares the bay. Water activities and scooters for rent at 20% discount for guests. Teepee were well air conditioned and barely any creepy crawlies. Groups can hang out at the close by tables near the teepees or in their tents where there is a table, some stools and bean bags + a fan for hot days. Buggy within the resort was handy as well if you are staying far in. Service was immaculate - always so friendly and helpful.»

«Overall, it was quite an unpleasant experience. 1. Booked a non-smoking room but was given a smoking room. We specifically booked a non-smoking room, and the receptionist clearly confirmed that the room assigned to us was non-smoking. We even signed the T&C agreement. However, we later found out that the room was actually a smoking room. Ridiculous! We ended up staying one night in that room and, thankfully, after making a complaint, the hotel managed to arrange a non-smoking room for us the following day. 2. Avoid booking a connecting room unless you’re travelling with friends or family. The soundproofing between the connecting rooms is really poor. We could easily hear the guests next door talking and laughing loudly, even after midnight. We had already complained to the receptionist, and although they lowered their voices for a while, the noise started again afterwards and we could still hear them clearly. To be fair, there are some positives: 1. Good location 2. Wide variety of breakfast options 3. Comfortable bed and pillows»