Hoteles con Desayuno en Región de Zanzibar Urban/West, Tanzania

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill. Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

Un hotel boutique con un encanto único, decorado con gusto y con personalidad propia. Me encantó mi estancia aquí, lástima que solo me quedé una noche. ¡Gracias por la hospitalidad!

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

El hotel está cerca del aeropuerto, es una casa vieja con cien años de historia. Las instalaciones de la habitación muestran un poco de personal antiguo muy entusiasta y hay una comida china muy buena cerca. Después de la estancia, nos ayudó a actualizar la habitación de forma activa.

酒店的位置挺好，在stone town，去哪都方便。房間是特價的，在側樓，比較小也沒有電梯。服務一般。這些都可以接受。 最離譜的是夜裡酒店的風扇竟然把蚊帳掛斷掉下來了！然後連接蚊帳的金屬鎖鏈也被刮下來了！當時甩出來非常危險 我們馬上打電話給前台説明情況，結果他們衹是派人來把蚊帳收走。 第二天check out的時候又和前台説了一次。結果他們衹是輕描淡寫説了個sorry。沒有提出任何補償，也沒有任何解釋！ 以後不會再住這裏了，也不推薦其他人入住

The hotel was really clean. They let us check in early. There was even an evening service where they sprayed our room for bugs and pull down the mosquito net around our bedding. The breakfast was really good. Every morning I had French toast, cheese, omelette, chicken, sausage, potatoes, and masala chai tea. The location is really good– at the centre of Stonetown. I would highly recommend this hotel.

Excelente ubicación, personal muy servicial, habitación muy limpia y grande. Excelente desayuno. Justo en el centro de Stone Town. Muy bonito hotel con muebles antiguos africanos con piezas realmente hermosas. Wifi y aire acondicionado y ventiladores funcionando. Habitación fresca incluso con solo palas, solo usamos palas durante toda la estadía. Muy recomendable, muy satisfecho.

The Receptionists welcomed us with smiles, everyone was welcoming. The food was great, a wide variety for breakfast including local dishes, Indian and other dishes which we tasted and they were great. The hotel is located in Stone Town, a neighborhood is full of history, markets with spices that are walk-able distances away. It has taxis in the front door to take you anywhere at affordable fee. The shores to Slave Island are just walk-able distance away. The ferry sounds can wake you up earlier, other than that everything was great.