Fecha de publicación: 31 jul 2025
Usuario invitado
En general, supera las expectativas
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Precio por noche desde127 £
Fecha de publicación: 9 jun 2026
Usuario invitadoSanta Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
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Precio por noche desde152 £
Fecha de publicación: 8 mar 2026|Apartamento acogedor
Usuario invitadoUn alojamiento precioso y limpio, a poca distancia en coche del aeropuerto, perfecto para llegar tarde por la noche. El personal fue muy amable y en recepción ofrecían galletas y agua para rellenar. El apartamento estaba impecable y parecía nuevo. La conexión wifi no funcionó la noche que llegamos, pero creo que fue solo un fallo puntual. La cama era cómoda y el lugar espacioso, ideal para teletrabajar, con armarios bien surtidos en la cocina y una buena mesa de comedor. También había una preciosa piscina con muchas tumbonas. Si no te importa no tener vistas a la playa, es una buena opción para unas vacaciones de sol y piscina.
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Precio por noche desde101 £
Fecha de publicación: 29 dic 2023
Usuario invitado
Hoteles en: Este hotel es un hotel muy agradable, con una ubicación muy buena. Moderno, bien decorado para Navidad. Personal de la policia, buena elección para el desayuno y la cena. La cena de Navidad fue algo fuera de este mundo( fue en muchos hoteles, pero la cena de Xmas ahora será difícil de coincidir). No estoy seguro de que siempre sea así, pero fuimos los más jóvenes del hotel (43 y 47) durante la primera parte de las vacaciones y sólo después se unieron a nosotros otros más jóvenes. La edad media fue de 60 años 😁 Este hotel no está orientado a los niños, pero para nosotros era perfecto- no gritaba ni gritaba y nuestra niña divertiba en la piscina por
El hotel es un hotel de calidad muy grande, pero no es un hotel de calidad muy grande. El hotel es un hotel con una gran variedad de habitaciones, como las que se encuentran en el centro de la ciudad, y con una gran variedad de habitaciones. No reservamos la opción UP porque estabamos con los niños( es por 18+), pero si alguna vez vengo sin ellos- ¡Lo intentaré!
Pros:
Muy buena ubicación
Hotel moderno
Baños calentados( amistoso)
Buena comida y servicio
Cons:
¡No hay champú en una habitación! Es la primera para mí 🙈
Las telas en la piscina (mosaico) necesitan sustitución.
Todo en perfecto estancia y creerme, soy el más elegante.
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Precio por noche desde142 £
Fecha de publicación: 10 ene 2026
EvieDarrellx
Overall, I am very happy for what I paid (just over £200 for 5 days, all inclusive).
The staff were not always the friendliest and I noticed the animation team only speaking to particular guests and not interacting so much with others. This did not bother me personally though.
The themed restaurant is excellent, and the taxis are a good touch! Only points to note on the themed restaurant though are the booking is for 8:30pm, and they turned the lights off and were encouraging us out by 9:25. Also another couple had come in and sat down with their food. They were asked to move to the other restaurant which they did, and I assumed they would take their food over given they had plated up. Instead, the waiter scraped all their plates into the bin which seemed a real shame and waste of food, and raised a few eyebrows. (The restaurant was only around 25% full and no further bookings so they weren’t taking up space).
The food overall is more than ok for the price paid, even if repeating. The drinks choices were good - I just wish the cups were bigger particularly for soft drinks so you’re not needing to refill as often.
I was kindly given a late check out free of charge which was great.
Corridors and outside are very loud until late - again this didn’t bother me personally as I struggle to sleep anyway.
More than happy for what I paid but if I was paying the peak season prices I’d think a little more
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Precio por noche desde118 £
Fecha de publicación: 26 mar 2025|Habitación doble Deluxe
Fabio MarchesaniHermoso resort, elegante y relajante. Tuve una habitación con vista a la piscina y fue perfecta, aunque no tienen habitaciones con camas queen ni king.
Dormí muy mal; las dos camas individuales (ni siquiera están unidas) y las almohadas son muy incómodas.
Espero que inviertan en comodidad; sin duda volveré.
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Precio por noche desde61 £
Fecha de publicación: 3 jul 2025
Usuario invitado
Magnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
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Precio por noche desde81 £
Fecha de publicación: 31 dic 2022
HUIHUA
Muy adecuado para vacaciones de padres e hijos, el hotel ha organizado muchos programas desde la mañana hasta la noche. Los detalles de diseño del hotel son súper hermosos y ubicuos, estilo africano perfecto. Hay 9 piscinas, definitivamente puedes encontrar el lugar donde quieres acostarte y relajarte.Hay una larga fila de festivales de compras y pequeños restaurantes en la entrada del hotel.El restaurante Tujiu es el más auténtico y delicioso.Los chinos detrás de la escena están súper entusiasmados con nosotros cada vez que comemos Después de enviar una gran copa de vino, tome un taxi de 7 minutos desde el centro de las dunas
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Precio por noche desde167 £
Fecha de publicación: 2 feb 2024
Usuario invitado
Ideally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
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Precio por noche desde101 £
Fecha de publicación: 14 ene 2025
Douglas James
We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
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Precio por noche desde226 £