Lee valoraciones de usuarios sobre hoteles en Zhejiang

Landison Longjing Resort Hangzhou
4.6/5848 Comentarios
Zona escénica del Lago Oeste y Templo Lingyin
Hace muchos años que vivía, por lo que hay algunas memorias. La ubicación geográfica es recomendable para los amigos que le gustan los tranquilos. La salida es que no hay mucho sitio para comer cerca de un gran jardín de jardín, pero es más conveniente conducir. La experiencia de la habitación de la piscina es muy buena y el servicio de jardín de la recepción es muy bueno. Tres habitaciones tienen un poco de sabor y esperan mejorar. Los mayores están muy satisfechos con el desayuno, vayan a la sala de gimnasio y la piscina interior, el precio es un poco mejor para los ciudadanos!
Wyndham Grand Plaza Royale Hangzhou
4.6/55115 Comentarios
Zona comercial del Lago Oeste
La segunda vez que me registré estaba muy cerca del Puente Roto y la Torre Baochu se podía ver directamente desde el balcón. En particular, antes de llegar al hotel, el embajador de servicio Larry ya me había llamado para preguntarme si había Había alguna necesidad especial para la habitación. Como era de esperar, quedé muy satisfecho con mi estadía, aunque reservé una habitación con vista a la montaña por primera vez, pero la vista era casi la misma que la habitación ejecutiva que reservé en 2020. Fruta de bienvenida También se entregó y la habitación se limpió muy limpiamente. Continuaré reservando este hotel cuando vaya a Hangzhou en el futuro.
Kingdom Hotel
4.8/51210 Comentarios
Xiuhu Plaza and Downtown
El entorno del hotel es muy tranquilo y propicio para el descanso y la relajación. Servicio: El servicio de Jindu es tan bueno como siempre. Ese día tuvimos un resfriado debido a la aclimatación y la recepcionista nos preparó un humidificador y limonada de miel con anticipación, lo que nos hizo sentir el calor de una tierra extranjera. Ubicación: El hotel está en una muy buena ubicación, justo en el centro de Yiwu, con populares distritos de negocios cercanos. Comida: También me gusta el desayuno, es muy internacional, los platos exquisitos, el ambiente es muy bueno y el servicio también es muy delicado. Instalaciones: Parece muy nuevo. Se dice que es un hotel local bien establecido que lleva abierto más de 20 años y fue renovado el año pasado. ¡Nos vemos de nuevo!
Mercure Hangzhou West Lake Fengqi Road
4.8/5898 Comentarios
Plaza Wulin (Zona céntrica)
It is very near the MRT station, the room is big for 2 people. Receptionist staff is friendly, support us to order the milk tea.
Fuchun Mountain Residence Golf Resort
4.8/52762 Comentarios
Fuyang Area
Después de ocho años, volví a vivir. El mantenimiento del hotel es bueno. No es como el hotel que ha estado abierto durante 20 años. La variedad de desayuno y medio autobús es tan pequeña. Cuando se fue, el año pequeño del sur fue muy atractivo. Quería ir a la montaña y escribir las letras de mama. Ahora no está en la montaña. No hay cuerpo en el hotel. La experiencia de estadía actualizada la vista del lago. La respuesta del director del mensaje es oportuna. Hay una palabra. El hotel es muy tranquilo. Está muy adecuado para las vacaciones. Conducir desde la ciudad de Fuyang también es muy conveniente en el pasado. La piscina interior todavía me gusta mucho tener tiempo para volver
Anji Sky Land  Squirrel Tribe Hotel
4.6/53920 Comentarios
Langman Shanchuan Scenic Area
Overpriced family hotel with outstanding views but room for improvement. I reserved the room a week before arrival, which meant the room rate was almost 2000 RMB a night. At this price, I was expecting excellence and arrived to mediocrity. I travelled with a Chinese friend and when we arrived, although the room was booked in my name, they chose to speak to my companion. When I tried to speak, the staff smiled condescendingly and then continued to talk to my friend. I was surprised to receive xenophobic behaviour in modern China, especially since I can converse in Chinese and there are many translation and AI chatbots to assist with communication. We walked to the room and on inspection we discovered the door hinge was broken, dust and hair on the floor, hair on the mattress which was accompanied by a yellow stain (photos 3-7). As the staff couldn't communicate in English, I messaged Trip.com and decide to resolve the issues the following day. The staff had been informed of the poor quality of the check-in and the cleanliness of the room and offered to upgrade us to their sister hotel, Banshanyinzhu Resort. The view from the room (photo 1 & 2) was stunning and the room looked pristine how on inspection the room had not been deep cleaned since either its construction or refurbishment with dust in the high shelves, on the shower head, sawdust behind the bedhead, leftover building materials under both sinks (photo 8-11). We informed the hotel, as we had been given a WeChat, and they came to witness the simple inspection. They offered to move us again but as this was our last night and we chose to stay based upon the views and then went to dinner which the hotel offered as part of compensation for the previous night. Arriving at the restaurant, uncleanness was concurrent theme (photos 12-14) with the dishes not being clean and the lazy suzanne not being wiped down. Fortunately the completely meal for two was well portioned and seasoned (photos 15-18). After a filling and tasty meal, I had a shower and felt a slight pain on my foot to discover that the nails attaching the carpet protruded through and some flooring was broken causing a minor scratch. All of this could have been avoided had the staff been more diligent. Did I overpay? Yes Was the service mediocre? Yes Are these challenges easy to overcome? Yes Have other customers made similar complaints? Yes Will the hotel improve? I hope so Is the location memorable andbeautiful? Yes Would I revisit? Yes Regardless of the fact they have some untrained and unprofessional employees and they need to improve their cleaning standard and ensure that maintenance does a proper inspection after a fit and finish, the location is great and it's very easy to get into the park. It's very family orientated and I'm sure children could make lifelong friends here. If you're considering going, I'd highly recommend price watching. It's not a perfect product so don't overpay, like I did, and expect a 5☆ experience.
Savoir Resort
4.8/5523 Comentarios
Parque nacional humedales Xixi
酒店位於西溪濕地裏麪,相比較於其他度假型酒店每天為客人安排很多活動,酒店裡沒有安排任何活動。服務人員的水平和素質很參差不齊,客房服務的全體員工應該沒有經過系統性的培訓:1. 出門前衣服掛在椅子上,回來後還是放在原處,沒有掛在樓下的衣櫥裏。 2. 化粧品出門前鋪開在梳粧枱麪,回來後也還是保持原狀。 3. 在酒店內部走動看到的客房服務人員,沒有目光交流,沒有問候,每個人都行色匆匆地走來走去,但不知道都在忙什麼。4. 在床頭放着玻璃杯,第一晚失手打碎了一個,首先玻璃杯放在床頭的想法就比較匪夷所思,check out時前台好心詢問是否受傷,正當覺得有些感動的時候,拎出一把掃碼槍,一個質量中等偏下輕飄飄的玻璃杯,盛惠25元。5. 院子內雜草叢生,缺乏維護和修剪。 除了服務以外,客房本身的設計缺陷,以及經年老舊的問題不再贅述,浴缸,洗手枱等位置可以明顯看到灰塵的堆積。每天早上8點半窗簾自動拉開,可能是軟件設定出了問題。 有一位前台客服人員很熱心,詳細地介紹了很多景點以及交通方式,感覺出來他在眾多服務人員中曲高和寡,鶴立雞羣,詢問之,答曰之前在法雲安縵工作,看得出來經過專業培訓的員工和其他服務人員還是存在巨大差距。 嚴格意義上來講不能算是度假酒店,因為在酒店裡的確可以做得事情不多,杭州的酒店民宿行業本土品牌太多,經營理念和培訓水平層次不齊,本店經營上目光短淺,接着位置的特色不思進取,不想做回頭客的生意、這是給客人最直觀的感受。下次來杭還是會選擇國際型連鎖品牌的酒店,對於服務方面會更有保障。
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
4.8/5333 Comentarios
Zona escénica del Lago Oeste y Templo Lingyin
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
KE GAMER
4.9/5245 Comentarios
Anji Surrounding Area
Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.
Yiwu Marriott Hotel
4.6/51322 Comentarios
Internatinal Business City
El Yiwu Marriott Hotel, adyacente a los distritos 1 a 5 de Yiwu Trade City, es de hecho una excelente opción. [Pulgares hacia arriba] Personal de servicio en el piso 32: Sally, Becky, Lynn, Stellar, Amy, etc. Su paciencia, profesionalismo y disposición para ayudar en cualquier momento son excepcionales. ¡Gracias por hacer que todas nuestras actividades comerciales en Yiwu sean fluidas y agradables! Además, al equipo de limpieza que siempre nos recibió con una sonrisa, gracias por hacer todo lo posible para mantener nuestra habitación limpia, ordenada y con un servicio personalizado. Una vez más, ¡muchas gracias a todos por vuestro arduo trabajo y dedicación al servicio del hotel! 🙏

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Información útil

Número de hoteles20,789
Número de valoraciones6,209,462
Precio medio (entre semana)2,453 MXN$
Precio medio (fines de semana)2,612 MXN$