Fecha de publicación: 4 feb 2026
Usuario invitado
I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid.
I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes.
The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state.
I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes.
I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out).
The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more.
On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number.
I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.
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Precio por noche desde89 €
Fecha de publicación: 6 feb 2024
wuhanwolf
Recientemente tuve el placer de alojarme en el DoubleTree by Hilton Cape Town - Upper Eastside, y debo decir que fue una experiencia maravillosa de principio a fin.
Lo primero que me llamó la atención fueron las impresionantes vistas que ofrece el hotel. Ya sea que esté disfrutando de una comida en el restaurante o relajándose en su habitación, el paisaje es simplemente impresionante. La ubicación del hotel ofrece una perspectiva única de Ciudad del Cabo y quedé cautivado por el paisaje urbano.
El personal del DoubleTree by Hilton Cape Town - Upper Eastside es realmente excepcional. Desde el momento en que entré por la puerta, me recibieron con calidez y profesionalismo. El nivel de servicio durante mi estancia fue excelente. Los miembros del personal no sólo fueron eficientes sino que también hicieron todo lo posible para garantizar que se satisficieran todas las necesidades. Su genuina amabilidad añadió un toque personal a la experiencia general.
Una de las características más destacadas para mí fue el estacionamiento seguro. Saber que mi vehículo estaba estacionado de manera segura en las instalaciones me brindó una sensación adicional de comodidad durante mi estadía. Es evidente que el hotel se toma en serio la seguridad, lo que contribuye a la sensación general de seguridad y tranquilidad.
Ahora, hablemos del desayuno: fue increíble. La variedad de opciones disponibles era impresionante y cubría una variedad de gustos y preferencias dietéticas. La calidad de la comida fue excelente y la presentación añadió un toque de sofisticación. Es seguro decir que el desayuno por sí solo es motivo suficiente para considerar este hotel para su estadía en Ciudad del Cabo.
En cuanto a la habitación, era nada menos que estelar. La atención al detalle en el diseño y el mobiliario creó una atmósfera cómoda y acogedora. La cama era excepcionalmente cómoda, asegurando un buen descanso nocturno. La limpieza y el mantenimiento de la habitación también fueron dignos de mención, lo que refleja el compromiso del hotel de ofrecer un alojamiento de alto nivel.
En conclusión, mi experiencia en el DoubleTree by Hilton Cape Town - Upper Eastside superó mis expectativas. La combinación de vistas impresionantes, personal excelente, estacionamiento seguro y un desayuno increíble hizo que su estadía fuera memorable. Ya sea que visite Ciudad del Cabo por negocios o por placer, le recomiendo que considere este hotel para disfrutar de una experiencia verdaderamente agradable y cómoda.
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Precio por noche desde55 €
Fecha de publicación: 13 sep 2025
bibrewdog
Disappointing — Not the Taj Experience I Expected
I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience.
Location: Excellent — centrally located and convenient for business and sightseeing.
Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations.
Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant.
Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise.
Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition.
Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.
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Precio por noche desde81 €
Fecha de publicación: 27 ago 2025
Usuario invitadoLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
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Precio por noche desde104 €
Fecha de publicación: 11 jul 2025
Jason2023
Pros
Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price.
Staff were very good
Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before).
The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel).
Nice views over capetown in some rooms and a mountain view from the back.
Room has heating and air con for all seasons.
Cons
As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust.
I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist).
Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter.
The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience.
Overall, I would stay again and recommend the hotel which is in a quiet location.
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Precio por noche desde69 €
Fecha de publicación: 16 ago 2023
Usuario anónimo服务 friendly taff with good smile. they all speak softly
设施:bath room is big with 2 basins🤗 swimming pool has warm water with good view
great breakfast with nice coffee.
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Precio por noche desde260 €
Fecha de publicación: 2 mar 2026
Usuario anónimo
友人と2人で宿泊した。
夏だったからだと思うが、蚊が多く、虫除けを使用しても寄ってきて夜がなかなか寝られなかった。
冷房がないため窓を開けないと暑いが、蚊が入ってくるためあまり開けられない。
はじめ6人部屋のドミトリーに泊まっていたが、友人の虫刺されが酷くて部屋を移動してもらい、個室になった。
ドミトリーのロッカーは鍵が壊れてかけられず、カウンター近くの鍵のかかる部屋に預けていた。ドミトリーの部屋は不潔な人もいてあまり居心地は良くなかった。
移動した後の個室は鍵もかけられるし、蚊も少なくて幾分よかった。
ロングストリート沿いに位置し、ロケーションはとても良かった。
trip.com上の予約がうまくいっておらず、2人での予約が1人になっていたが、値段そのままで対応していただいた。
スタッフの方々の応対はフレンドリーで良かった。
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Precio por noche desde10 €
Fecha de publicación: 19 sep 2023
MumingzhizaojianglongInstalaciones: Holiday Inn es un hotel de cadena en Sudáfrica, pero el de Ciudad del Cabo es obviamente peor: las habitaciones son pequeñas y el olor a pintura es fuerte.
Limpieza: La limpieza es relativamente limpia, pero las instalaciones son viejas y no muy limpias.
Medio ambiente: en la calle comercial, ir de compras es muy conveniente.
Servicio: promedio
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Precio por noche desde57 €
Fecha de publicación: 25 ene 2026
Usuario invitado
Tuve que pagar R1050 por las mantas que no estaban limpias, pero creo que lo estaban cuando nos fuimos, pero no me dijeron cuando hice la reserva que pagaría por eso y mi esposa se enfermó, así que eso no estaba planeado, así que sí, eso es muy malo. Creo que me robaron porque si era algo que era Brocken o algo así, entonces lo entenderé, pero todo estaba bien cuando me fui, solo la ropa de cama estaba en Duty.
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Precio por noche desde24 €