Lee valoraciones de usuarios sobre hoteles en Provincia de Trat

Santhiya Tree Koh Chang Resort
4.4/564 Comentarios
Klong Prao Beach
Personalmente creo que el resort es un reflejo perfecto del estilo arquitectónico y ambiental humanista; elegí una habitación en un edificio de gran altura porque me gusta este tipo de decoración interior muy cuidada y con características culturales tradicionales tailandesas. la habitación está equipada con una piscina privada independiente y grandes tumbonas; el dormitorio dentro de la habitación es un espacio cómodo, y las pequeñas decoraciones están cuidadosamente diseñadas y el baño es lo suficientemente grande y el agua del baño está uniformemente caliente y fría; el área de desayuno está integrada con la larga piscina pública, que también tiene un gran diseño, mientras cena. Disfrute del hermoso paisaje montañoso al mismo tiempo que cena junto a la playa por la noche escuchando el chapoteo de las olas, este ambiente es realmente genial; Todos los miembros del personal que conocí fueron amables y sinceros, y los invitados fueron muy educados, es una buena opción para vacacionar aquí.
Serenity Resort Koh Chang
4.7/524 Comentarios
Dan Kao
I really WANT to call Serenity perfect but some things just were not. With all the 5 star reviews perhaps my expectations were high but I couldn't help feeling a bit disappointed. I'll give a detailed account of our experience four days at Serenity Koh Chang. Check In The road is very sloped and our driver initially couldn't figure out where to let us off. We had to take our luggage down a pretty steep rocky area (where it could not be rolled) which was less than ideal. At check in we were met with a man who was smiling the entire time we were there and provided stellar service but never gave his name. Anything we asked he jumped on immediately and with a smile. Check in went smoothly and we were assisted with our bags to villa #3. The Villa Perhaps my biggest disappointment was the villa. It's very cold and impersonal in style. It doesn't ”fit” at all with the gorgeous setting. There were some cleanliness concerns that I overlooked (food stains on the couch pillows). But mostly, it just was drab and many things weren't thought through. There is NO WHERE in either bathroom to store your toiletries or your dry clothing. Hooks on the door or a small shelf over the toilet would go a long way to making the otherwise nicely finished bathrooms more user friendly. The bathrooms / drainage are extremely noisy. If someone used the bathroom in the night I was wakened by the resulting gurgling in my bathroom. It's all very ”bare bones”. Nothing was bad but it just didn't hit the mark and I found the bathroom situation (with no where dry to place anything) to be very frustrating. Be prepared to encounter a lot of critters of all types. I expected this but I didn't expect so many inside the villa. The mourning geckos hanging out in every curtain and the bathrooms making noise all night was very annoying. I know it's hard to control but I have to question how so many geckos were getting into the villa. We even had a large tokay in ours. I have no idea where or how they were getting in because we did not leave anything open. Also, it's very poor design to have all the villa windows align with each other. I really disliked having curtains open because I was then looking either directly into another villa OR worse into the storage / workers area which was often noisy with workers and scooters going in and out. Having to close heavy black out curtains in a beach villa is not desirable. Our TV didn't work properly but that was quickly resolved. The kitchen sink faucet was wonky. The beds and linens were quite comfortable and towels were nice, plentiful and soft. The rooftop hot tub / patio area had issues. The hot tub lights never worked (we only used this one night). And during the day it was intolerable due to work going on at a neighboring villa. This was pretty upsetting as I tried multiple times to just go relax on the rooftop only to be met with the high pitch squealing of tile saws and hammers. It was anything but serene. T
Apple Beachfront Resort
3.9/560 Comentarios
White Sand Beach
Hotel de playa con piscina y lujosa verdura alrededor de la piscina para la sombra. Grande valor. Las camas fueron grandes y las habitaciones tienen frigorífico y instalaciones de café. El restaurante Barxand estaba bien para el desayuno, pero no un menú enorme y no un bar muy bien almacenado, pero de bares y restaurantes cerca.
Dinso Resort & Villas Ko Chang, Vignette Collection by IHG
4.6/541 Comentarios
Klong Prao Beach
Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.
Annika Koh Chang
4.5/594 Comentarios
Klong Prao Beach
Nice and quiet We had been this place and we decide to come back because of it really nice hotel ,the thing we like is staff very nice and friendly, room are big and clean , quite pool area, beautiful garden. A bit far from restaurant and shop but you take motorbike to go around the island just contact at reception, also our activities like snorkeling, elephant trip .
Ajinta Resort
4.1/551 Comentarios
La casa de wCham es un lugar maravilloso , muy bien situado en la gran playa ... Pero ... el personal no habla muy bien inglés (aparte de las personas responsables en cada servicio) . Pero obtener información en la recepción es muy difícil y obtener la información correcta en el restaurante (aparte del menú) tampoco es posible. The management should really invest in English courses for their staff , as well as investment in the maintenance ( very , very poor) . Se ve como si después de la pandemia, los propietarios de la casa de Cham querían ganar un máximo de dinero, sin invertir. Es una lástima que este maravilloso lugar está perdiendo su glamour ..
Shantaa Resort, Kohkood
4.8/555 Comentarios
Las villas están bien equipadas y están bien equipadas con jardín. El restaurante tiene un enorme menú, principalmente de platos locales/ asiáticos. Hay una piscina muy nueva (a pesar de que me dijeron que no había una piscina!) y dos grandes cafés que sirven una gama de cafés de alta calidad, etc y snacks también. El personal y el servicio también fueron brillantes - amigable, útil y encantador - también se recomienda spa y masaje. Este lugar no es grande, pero ponga mucho más que su peso. Sólo merece correr en un 100% ocupado. Un joya absoluto dirigido por gente guapa
The Dewa Koh Chang
4.3/584 Comentarios
Klong Prao Beach
OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.
Kacha Resort & Spa, Koh Chang
4.5/572 Comentarios
White Sand Beach
El hotel consta de 2 edificios, uno junto al mar y el otro al otro lado de la calle. Las habitaciones junto al mar son naturalmente más caras. Vivíamos al otro lado de la calle. Habitación de lujo. La habitación es espaciosa, bonita, luminosa, el baño es oscuro. No hay suficiente luz. Los desayunos son increíbles!!!! Gran selección de todo, incluida fruta fresca (pitapita, melón, sandía, piña) Siempre hay varias opciones de desayuno, desde huevos, tocino, varios tipos de arroz y fideos, sopas y muchas verduras diferentes. ¡¡¡Panadería!!! ¡¡¡Y una cafetera con un café maravilloso!!! Dos grandes piscinas, cada una con toboganes para niños e hidromasaje. Pero no hay playa, sino rocas enormes. Un poco a la derecha hay una preciosa playa de arena.
Sea Flower Resort
4.2/520 Comentarios
Lonely Beach / Bai Lan Bay
¡Buena ubicación y un dueño muy, muy amable! Sin embargo, hacía mucho calor y literalmente no pude dormir en una habitación con ventilador. Terminé reservando otro resort cercano porque el resort estaba lleno, así que nunca dormí en este resort. Es una casita linda, pero si te estás imaginando una cabaña real hecha con madera, que permite la circulación del aire en el interior, esta no lo es. ¡Así que reserva una habitación con aire acondicionado!

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Información útil

Número de hoteles497
Número de valoraciones5,676
Precio medio (entre semana)3,064 MXN$
Precio medio (fines de semana)3,109 MXN$