Fecha de publicación: 5 sep 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Precio por noche desde103 MXN$
Fecha de publicación: 23 feb 2026
Wangxiatian117
El hotel tiene una ubicación excelente y conveniente, con muchos restaurantes cerca, incluyendo la cadena filipina de pollo frito Jollibee. El McDonald's de al lado también está convenientemente ubicado para excursiones de un día a las islas. Además, no está lejos del aeropuerto. El servicio de transporte del hotel al aeropuerto fue excelente; el conductor fue muy amable y charlamos durante todo el trayecto. La recepcionista del hotel, EWWAN, fue excepcionalmente servicial y paciente, incluso me ayudó a registrar mi tarjeta SIM el primer día. La habitación era espaciosa y limpia, y la cama muy cómoda. El desayuno comienza a las 6 a. m., y el primer día de una excursión, se puede desayunar en el restaurante a partir de las 5:30 a. m., ¡una gran ventaja! El hotel y el Henann Resort Alona Beach están en el mismo patio, uno al lado del otro. Cuando me registré, el personal de recepción incluso me proporcionó un servicio de transporte, lo cual fue muy amable de su parte.
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Precio por noche desde1,441 MXN$
Fecha de publicación: 16 mar 2026|Sheraton Luna de Miel, Suite, 1 Cama King Size, Vista al Mar, Balcón
Usuario anónimoEl hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la El único desventaja menor es que algunas partes del resort se sientan un poco ocupadas con grupos de visitas, lo que ha afectado ligeramente el ambiente relajado.
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Precio por noche desde3,040 MXN$
Fecha de publicación: 26 ene 2026
Usuario invitado
보홀 여행하시는 분들께 도움이 될까하고 후기 남깁니다.
1.위치 : 알로나 비치에서 멀리 떨어져있다보니 마사지 무료픽업 드랍에 편도 300페소 추가해서 이동했어요.
2.시설 : 룸컨디션 너무 좋고 밝아서 화장하기에도 최고였어요. 매트랑 침구도 좋았고 싱글에 베게를 2개씩 주어서 쾌적했어요.
3. 수영장 : 물이 깨끗하고 수시로 관리를 하고 있어서 물놀이하기 넘 좋았어요. 다른 리조트에서는 물에 아예 안들어 갔거든요.
4. 식사 : 조식포함이었는데 간단하지만 포만감있게 맛있었고 그 외 식사들도 언제든지 주문해서 먹을 수 있어서 너무 좋았고 맛있었어요.
5. 서비스 : 직원들 모두 친절하고 번화가가 아니라 가까운 곳은 호텔 픽드랍을 해 주었고 먼곳은 툭툭이를 불러줬어요. 그랩은 잘 안불러짐.
6. 총평 : 조용하고 편안하게 쉬고 싶을 때 또 묵고 싶은 리조트이지만 번화가랑은 멀어서 불편한 점도 있었어요. 물놀이 하기에 좋은 리조트이고 편도 400페소로 ICM에 쇼핑하러 다녀왔는데 가까운 곳에서 돌아다니며 노는 걸 좋아해서 다시 알로나비치 쪽으로 숙소를 옮겨서 놀았어요.
주변이 산이라 모기가 너무 많아서 하루에 약 10마리는 잡은 것 같아요. 전기모기향을 요청해서 피해를 줄이세요ㅜ
추천하고싶은 리조트이고 모기가 최고의 단점인 리조트입니다.
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Precio por noche desde702 MXN$
Fecha de publicación: 20 jun 2026
Usuario anónimo
Location is excellent. Ayala Mall is 5 minutes walk. SM City mall is 30 minutes walk.
There are cafe and restaurants just across the street, McDonald's and 7 eleven just behind
Nice Big room, excellent bed and mattress, excellent pillows so nice very comfortable. The room bed mattress & pillows are much better than the 2 other neighboring hotels which are more expensive, I've stayed there too.
Breakfast was excellent, buffet and there was bacon yummy.
What i didn't like about this hotel are...
1)! They still insist on a deposit during check in
2) the overhead shower and the hand shower handle was broken and needed fixing.
I like this hotel MORE than the other two neighbour hotels just next door and will choose this again next time
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Precio por noche desde552 MXN$
Fecha de publicación: 3 dic 2025
Usuario invitado
Buen hotel, pero lamentablemente no hay agua caliente, solo agua tibia en el mejor de los casos. Al llegar, me dijeron que la piscina no estaba disponible debido al mantenimiento, que es muy deficiente y no me lo informaron al reservar.
Además, estaban haciendo obras encima de mi habitación, lo que generó mucho ruido desde las 7 de la mañana, lo cual fue muy molesto.
El personal es increíble, muy amable y servicial, y la comida y el servicio fueron excelentes.
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Precio por noche desde1,102 MXN$
Fecha de publicación: 3 ago 2026|Habitación deluxe (2 camas), con vistas al mar
Usuario invitadoOverall, we had a pleasant stay at Fili Hotel NUSTAR. The facilities, amenities, and service from the room staff met our expectations. The pool, gym, and other amenities were excellent, and the breakfast buffet offered a wide variety of selections. My daughter especially loved the complimentary popcorn, bread, and juice served in the lobby during check-in, which was a thoughtful touch.
However, there were a few areas that could be improved, particularly during the check-in process. For a five-star hotel, the check-in took quite a while due to the long queue, which was disappointing after arriving at the hotel.
I had reserved a Twin Bed room, but upon check-in, we were informed that only a King Bed room was immediately available and that it would take longer if we chose to wait for a Twin Bed room to become available. The staff advised that they could arrange the room later, but this would have required them to enter our room after we had already settled in. Then, the in-room staff delivered extra pillows and bedding. We opted not to proceed with the extra bed setup and simply used the spacious couch, which we moved closer to the bed and made up with the extra bedding. This arrangement worked well for the three of us and allowed us to rest immediately after a long day of travel, without having to wait for additional room preparations or have staff working in the room while we were already relaxing. Note that their standard check-in time is at 3 PM, we arrived at the hotel past 3 pm already.
We were also celebrating my husband's birthday during our stay. During the booking process, I requested if it would be possible to display a personalized birthday greeting on the room's TV screen. The hotel kindly confirmed via email that they would arrange the greeting and also provide a birthday cake. We truly appreciated the thoughtful birthday cake delivered to our room, which was a lovely gesture. However, the personalized birthday message on the TV was unfortunately not displayed as promised.
Another issue occurred during check-in regarding our breakfast entitlement. I had booked a room with breakfast for three guests, but the hotel's system only reflected breakfast for two. Fortunately, the staff resolved the issue without requiring any additional payment for our daughter after I presented my Trip.com booking confirmation. While I appreciate how they handled the situation, I believe these booking details should already be accurate upon arrival to avoid unnecessary inconvenience.
Despite these check-in concerns, the rest of our stay was enjoyable. The room attendants were attentive and regularly checked if we needed anything, making us feel well taken care of.
Overall, I would still recommend Fili Hotel NUSTAR for its excellent facilities, comfortable accommodations, and friendly staff. My only suggestion is to improve the efficiency and accuracy of the check-in process, as it sets the first impression for guests. Hopefully, our experience was an isolated case, and future guests will enjoy a smoother arrival.
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Precio por noche desde1,478 MXN$
Fecha de publicación: 21 jul 2026|Habitación Premier
Usuario invitadoEs uno de los hoteles más grandes de Cebú. No está muy lejos del aeropuerto ni del puerto, por lo que el transporte es muy conveniente. Justo enfrente hay centros comerciales, restaurantes y supermercados. En general, la experiencia fue muy buena. La foto es la vista desde la ventana.
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Precio por noche desde810 MXN$
Fecha de publicación: 4 ene 2025|Habitación Premier Deluxe
ClaireK
I recently had the pleasure of staying at Bluewater Sumilon Island Resort, and overall, it was a beautiful experience. The resort is nestled in a stunning location, surrounded by clear blue waters that create a perfect backdrop for relaxation. The tranquil environment made it an ideal choice for a quick getaway.
The resort itself is well-maintained, with lovely landscaping and comfortable amenities. The serene setting really enhances the overall experience, making it a great place to unwind for a two-night stay.
One of the highlights of my visit was the friendly staff. From the reception to the poolside attendants, everyone was warm and welcoming. The pool guys were particularly nice, adding to the relaxed vibe of the resort.
However, I did find that the food needs significant improvement. While the dining options were ample, the quality and variety fell short of expectations. To truly enhance the guest experience, I believe that more attention to the menu and food preparation is necessary. This aspect would play a crucial role in my decision to return.
Another area that requires attention is the communication regarding trips and activities. Unfortunately, we often found ourselves headed to the wrong locations, only to be redirected to another part of the island. Clearer information about where to go for excursions would be greatly beneficial for guests.
In summary, Bluewater Sumilon Island Resort is a beautiful destination with a relaxing atmosphere and friendly staff. However, improvements in food quality and clearer communication regarding activities are essential for a more satisfying experience. With these adjustments, I could see myself returning, as the stunning views and peaceful environment are truly commendable.
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Precio por noche desde2,688 MXN$
Fecha de publicación: 9 abr 2026|Habitación especial (cama doble extragrande), con vistas al mar
Denden CustodioHad an amazing stay at Nustar Hotel Cebu. The rooms were spacious, clean, and beautifully designed, with stunning views of the sea. The service was exceptional—staff were attentive, warm, and professional. The amenities, especially the pool and dining options, made the experience even more memorable. Definitely one of the best places to stay in Cebu. Highly recommended!
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Precio por noche desde2,338 MXN$