Fecha de publicación: 4 jul 2026
JanetPOur stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional.
We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home.
Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed.
The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in.
The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious.
Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River.
We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable.
The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings.
While our overall experience was excellent, I have a few suggestions for improvement.
One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable.
As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar.
I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal.
Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety.
Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.
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Precio por noche desde634 €
Fecha de publicación: 11 may 2026|Habitación superior (1 cama doble extragrande)
Chabrior Turbulo
La cama más cómoda que he tenido en un hotel.
La cama era enorme y muy cómoda, con muchos pantalones y ropa suave y de alta calidad. La habitación era espaciosa, tranquila y muy bien acoplada, con mucho espacio para almacenar el equipaje y los artículos personales, además de muchas instalaciones útiles.
El hotel tiene un diseño moderno y limpio y está en excelentes condiciones.
El hotel tiene un buen servicio, las bebidas eran muy buenas y los perfeccionamientos eran deliciosos.
La ubicación es también conveniente: a pocos pasos de Suskino y el centro de Sapporo, cerca de la estación a unos pocos metros de metro, y fácil de llegar por taxi.
En general, este Marriott era una joya real.
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Precio por noche desde85 €
Fecha de publicación: 27 ago 2026|Habitación Deluxe Ejecutiva, Acceso al Salón, 2 Camas Queen Size
Summer travelersEl desayuno buffet ofrece una amplia variedad de opciones. Si bien la iluminación de la habitación es algo dimbre para leer o aplicar maquillaje probablemente una elección deliberada de diseño la habitación ofrece una agradable vista que contempla la cerveza. Además, la madrastra y las cucharas ofrecen una estancia excepcionalmente cómoda y relajada.
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Precio por noche desde144 €
Fecha de publicación: 10 ago 2025|Habitación superior (2 camas)
Usuario invitadoTuve un vuelo cancelado por la noche, ¡qué suerte haber reservado este hotel! Solo tuve que caminar unos minutos hasta el hotel justo después de devolver el equipaje, ¡incluso con el carrito de maletas hasta la puerta de la habitación!
Desayuné buffet en el restaurante del hotel, ¡qué bien! ¡Y el ascensor me llevó directamente a la sala de embarque! Las comodidades de la habitación son adecuadas; mi vuelo de regreso a casa fue cancelado y no tenía ropa de dormir limpia. Por suerte, tenían ropa de onsen cómoda que pude usar por la noche.
:) Recomendado
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Precio por noche desde156 €
Fecha de publicación: 13 abr 2026
PaatBibee
Exceptional Private Onsen & Hokkaido Flavors.
Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area.
Hightlights:
The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch.
Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries.
Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless.
Observations:
Atmosphere: The common areas can feel a bit crowded due to its popularity.
Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV.
Note: Windows are fixed; ventilation is managed via the onsen balcony door.
Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.
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Precio por noche desde344 €
Fecha de publicación: 21 may 2026|Habitación estándar con 2 camas individuales
Ivy_Oh1. Hotel located near Odori Park metro station
2. Surrounded with many eating houses and the famous shopping street Tanukikojo Streets are also just few minutes walk from the hotel.
3. Hotel lobby and hotel restaurant are located in main building, and our room were in 2nd building.
4. There were coin-operated washer+dryer in some of the floors hence which is quite convenience for guests to use.
5. Breakfast were so so.
6. I have stayed in Holiday Inn hotel many times (1st time in Japan) and this is the 1st time i see Dove brand for shower and hair shampoo.
Overall the hotel met my expectations.
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Precio por noche desde51 €
Fecha de publicación: 3 abr 2026
World Traveller K
Mejor en el resort de clase para diseño y hardware. Excepcional contacto personal por los gestores y el equipo de alto nivel. Terribles opciones de cena en el lugar. Amar los restaurantes italianos, chinos y japoneses. Esquí en esquí. Bellas piscinas interiores y jacuzzis. Equipado gimnasio. El hotel tiene una gran variedad de habitaciones, y el personal de la habitación tiene una gran variedad de habitaciones.
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Precio por noche desde254 €
Fecha de publicación: 2 abr 2025
Yizhou
Es un hotel muy nuevo. Las habitaciones son de colores brillantes. Lo más destacado del hotel es que el baño público cuenta con aguas termales naturales, tanto interiores como exteriores, lo que puede brindar a los huéspedes una experiencia diferente. La zona de descanso fuera del baño es amplia y cómoda, pudiendo incluso comprar cosas por cuenta propia. A la mañana siguiente fuimos al mercado de mariscos y volvimos después de las once, por lo que no recibimos la llamada recordatoria de recepción y llegamos más de media hora tarde para el check-out. La chica taiwanesa de recepción habló por teléfono con el supervisor y finalmente no nos cobró dinero extra, lo cual fue toda una suerte.
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Precio por noche desde40 €
Fecha de publicación: 14 dic 2025
XINNKONG
The staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out.
The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem.
The room was clean and well maintained, and the onsen was very nice and relaxing after a long day.
Overall, a great stay and I would definitely recommend this hotel.
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Precio por noche desde53 €
Fecha de publicación: 7 mar 2026
Usuario invitado
Not the most convenient way to get if arriving on a international flight since there is no direct airport to Jozankei bus due to temporary or permanent suspension. However, once you arrive, the stress melts away with various types of onsen (in room, public, paid private, etc.) and the place feeds you well. The lounge area really knows how to keep the guest fed with assorted local delicacies from early morning (few pastries and Hokkaido milk with berries) to late night drinks and nibbles (rice, pickles, sweets and assorted Japanese sakes and beer). The onsen also is stocked with popsicles and full toiletries. The only subpar experience was the Kaiseki dinner which I felt it was just OK compared to many exceptional restaurants and ryokans in Japan that excels in gastronomy, on the other hand, the breakfast was tasty with great local selections (steamed potatoes with Hokkaido butter was so good). The room decor and feature is like many other ryokans in Japan and the service was also polite but not personalized nor attentive. Having said that, I would recommend this place but when I visited, most of the guests were foreigners and not Japanese.
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Precio por noche desde222 €