Fecha de publicación: 25 ago 2024
gosomewhereEl hotel no está lejos del centro de la ciudad y el transporte público es muy conveniente. Se tarda 5 minutos en regresar al autobús del aeropuerto. Hay muchos restaurantes cerca y también está muy cerca a pie. La suite del hotel es grande, tiene aire acondicionado y está bien decorada. Es muy cómodo para vivir. Hay servicio de consigna de equipaje. Es muy moderno y recomendado.
Mostrar más
Precio por noche desde218 €
Fecha de publicación: 8 jun 2026
Usuario invitadoHonestly, we were very excited before arriving at this hotel, but after checking in, we found that the facilities were not what we had expected.
The entertainment options were very limited. Apart from the children’s water slides and having a drink at the bar in the evening, there was very little else to do. We booked the All Inclusive package, but unfortunately the food quality was quite average. Many dishes lacked flavour and were rather bland.
Although the food looked appealing and well presented at first glance, the actual taste was very disappointing. Most dishes were flavourless and lacked proper seasoning. The cooking quality was poor, and many items seemed badly prepared. For example, the French fries and hash browns were consistently soggy and soft rather than crispy, making them unpleasant to eat. The food may look good on display, but unfortunately it did not match the taste or quality we expected from an All Inclusive hotel.
What disappointed us most was the restaurant service. During a meal of approximately one hour, not a single staff member came to clear our plates. We constantly had to rearrange our table ourselves in order to make space for the next course.
The children’s pool area is also misleading. The pool with the slides is extremely shallow and not suitable for adults who want to swim. To use another swimming pool, guests are required to pay an additional €30. As a result, our family could not really enjoy the pool facilities together, as only the children could use the slides while the adults had nowhere suitable to swim.
The reception service was also disappointing. In particular, one staff member named Andrew (or a similar name) never once smiled or appeared welcoming during our three-day stay. We passed through reception many times and asked for information on several occasions, yet he always seemed unfriendly and uninterested. This significantly affected our overall impression of the hotel.
On a positive note, the room cleanliness was acceptable. However, we were surprised that no proper duvet or blanket was provided. Even though we travelled in June, the nights were still quite cool, and it was difficult to sleep comfortably with only a thin bedsheet. A proper blanket should be a basic amenity for guests.
Overall, this hotel did not meet our expectations, especially considering the price paid for an All Inclusive stay. There is certainly room for improvement in the food quality, restaurant service, facilities, and customer service.
Mostrar más
Precio por noche desde189 €
Fecha de publicación: 29 jun 2026
Usuario invitadoSi buscas un alojamiento tranquilo, ¡esta es la mejor opción! Si tu idea de vacaciones es tener solo una actividad al día y descansar tranquilamente, este es un lugar excelente.
Mostrar más
Precio por noche desde191 €
Fecha de publicación: 16 abr 2025
Usuario invitado
Excellent Family Stay in Ibiza with Minor Areas for Improvement
Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island.
What We Loved:
Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family.
Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay.
High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer.
Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of.
Areas for Improvement:
Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests.
Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained.
Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement.
Negative Aspects to Report:
We genuinely did not encounter any negative aspects during our stay.
Overall:
Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.
Mostrar más
Precio por noche desde348 €
Fecha de publicación: 19 jul 2025
Smurki0o
Exceptional Business Stay at PortBlue Pollentia – A Perfect Balance of Productivity and Relaxation
I recently had the pleasure of staying at PortBlue Club Pollentia Resort & Spa in Alcudia for a business trip, and I can confidently say it exceeded all expectations. From start to finish, the experience was seamless, relaxing, and incredibly well-suited to balancing work and well-being.
Facilities & Comfort:
The resort offers a unique blend of tranquility and professional amenities. My room was spacious, spotlessly clean, and equipped with a comfortable desk space and fast, reliable Wi-Fi – essential for any working traveler. The ambiance was quiet and calming, perfect for focused work sessions between meetings or calls.
Meeting & Work Spaces:
Although I didn’t host formal meetings, the resort offers excellent quiet zones and informal seating areas where I could take video calls and work without distraction. The staff was also more than accommodating in helping me find suitable spots to work comfortably.
Dining & Service:
The buffet and à la carte dining options were impressive, offering healthy and diverse choices to keep me energized throughout the day. The staff was attentive, friendly, and always willing to go the extra mile – whether it was arranging early breakfast or helping with printing documents.
Wellness & Location:
After long working hours, the resort’s spa, gym, and pool facilities were an absolute highlight. Being able to unwind with a swim or a sauna session made a huge difference in managing stress during the trip. The location, set between the bay and natural park, added an extra level of peace and beauty.
Overall:
PortBlue Pollentia isn’t just a leisure destination – it’s also an ideal base for business travelers seeking comfort, efficiency, and a touch of luxury. I wouldn’t hesitate to return for either work or leisure and highly recommend it to professionals looking for a productive yet restorative environment in Mallorca.
Mostrar más
Precio por noche desde290 €
Fecha de publicación: 21 may 2026
Wu,We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room.
What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults.
Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room.
At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue.
I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance.
Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly.
The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.
Mostrar más
Precio por noche desde253 €
Fecha de publicación: 26 may 2024
Usuario invitado
Gran tamaño con balcón, excelente vista al mar. A 2 minutos de la estación de autobuses y del mercado local. El caballero de recepción es amable y servicial. Reservé el taxi para el aeropuerto de allí.
Mostrar más
Precio por noche desde193 €
Fecha de publicación: 28 abr 2024
Usuario invitado
“Hace poco estuve en una habitación con vistas al mar, que era bastante bonita y cómoda. Sin embargo, me decepcionó descubrir que el baño carecía de comodidades esenciales como un gorro de ducha y acondicionador para el cabello.
El área de la piscina tenía cómodas tumbonas que brindaban una gran oportunidad para relaj****, pero la música alta que se escuchaba durante todo el día era bastante inquietante. Fue imponente que eligieran la música para ti, especialmente cuando preferirías algo diferente o el silencio.
El servicio de recepción fue aceptable, aunque no excepcional. Las mujeres de la recepción me parecieron más amables y serviciales.
El desayuno fue lo más destacado de la estancia, ya que ofrece una amplia selección de opciones deliciosas. La ubicación del hotel cerca del centro de Ibiza es conveniente, pero la calle donde se encuentra el hotel es frecuentada por gente local de clase baja, que puede sentirse insegura después de las 23:00.
Si bien el ruido de la calle no era audible en la habitación con vistas al mar, desaconsejaría reservar una habitación que dé a la calle. La falta de ventanas de doble acristalamiento dificulta el sueño, especialmente con un ruidoso supermercado cercano que pone música tecno a todo volumen hasta altas horas de la noche, junto con su ruidosa clientela. Además, el restaurante también era ruidoso.
Además, hay opciones limitadas de aparcamiento disponibles. La recepción no proporciona información al respecto y la calle en sí no parece ofrecer mucho aparcamiento, lo que puede ser un verdadero problema si planeas alquilar un coche.
En resumen, a menos que planees salir día y noche y no requieras estacionamiento, recomiendo evitar las habitaciones con vista a la calle por el ruido y la falta de comodidad.”
Mostrar más
Precio por noche desde293 €
Fecha de publicación: 8 mar 2025
Usuario invitadoCama comodísima y almohadas de 10. Vistas espectaculares al mar, pero no está a 500m del centro, más bien al doble y además hay 121 escaleras. El desayuno son 15€ en el hotel. El jacuzzi pequeñito y compartido. El personal muy amable excepto las recepcionistas de mañana.
Mostrar más
Precio por noche desde243 €
Fecha de publicación: 13 sep 2024
Beilabeilajiang
La ubicación es bastante buena, todo está cerca, incluidos supermercados, restaurantes, etc. Es muy conveniente para ir a todas partes. Está en el centro de la parte occidental de la isla. Sin embargo, mi tía no tomó la iniciativa de limpiar el lugar. durante mi estancia Esto necesita ser mejorado.
Mostrar más
Precio por noche desde169 €