Fecha de publicación: 26 ene 2026
Usuario invitado
¡Disfruta de una fantástica escapada invernal a Huzhou Jirafa Manor para una impresionante sesión de fotos con temática forestal! El juego de luces y sombras entre las miles de hectáreas de bosque de bambú es impresionante. Los fotógrafos son expertos en encontrar los ángulos perfectos, capturando hermosas imágenes de los recintos de las jirafas, las aguas termales circundantes y otras vistas panorámicas. Las fotos finales son absolutamente preciosas. Acércate a las jirafas sin congelarte, disfruta de la experiencia de alimentarlas en el interior y únete a la animada y acogedora fiesta de la hoguera. Las habitaciones están meticulosamente diseñadas, con fruta de bienvenida y un minibar cuidadosamente proporcionado. El parque ofrece adorables interacciones con animales y paseos por el bosque de bambú, ¡una experiencia divertidísima! Una escapada invernal aquí es perfecta para tomar fotos y crear momentos memorables: ¡una experiencia verdaderamente relajante!
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Precio por noche desde147 €
Fecha de publicación: 26 abr 2026
Usuario anónimoOverall, this was a good stay with some truly special aspects, but also a few areas that could be improved.
The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore.
The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience.
The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition.
Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day.
Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit.
Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest.
Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority.
Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small.
Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable.
The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests
I did not try lunch or dinner, so I cannot comment on those.
Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.
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Precio por noche desde97 €
Fecha de publicación: 8 mar 2026
Usuario invitado
El hotel está muy bien reformado, con una renovación casi total que elimina cualquier rastro de un hotel antiguo; el propietario invirtió mucho. Para un edificio de 22 plantas, cuenta con 5 ascensores y, al parecer, no hay oficinas.
En cuanto a la habitación, las instalaciones son muy adecuadas. Aunque el tamaño de la estructura original no se puede cambiar, tiene todo lo necesario.
Lo único que falta son los indicadores en los ascensores.
Desayuno: Para el precio, realmente tiene de todo, incluyendo varias estaciones de comida recién hecha como fideos y youtiao, y el sabor es delicioso. Diría que es mejor que el del Marriott de Yiwu. El único inconveniente es el personal de servicio, que no está bien capacitado; durante la media hora que estuve desayunando, vi a la misma mujer y al mismo hombre charlando en voz baja y holgazaneando.
La limpieza (housekeeping) es bastante buena en general, aunque el sofá quizás necesite una revisión más exhaustiva en el futuro. Que te pongan 4 botellas de Nongfu Spring evita tener que pedir agua constantemente, lo cual es un plus. La tetera y las tazas de té son bonitas y de buena calidad, y las tazas de café del desayuno también son excelentes.
La parte de la recepción también merece un elogio; el servicio de mayordomo por WeChat es muy atento.
El robot de reparto de comida a domicilio es muy rápido, no sé si es por el pedido o por la velocidad del robot. En cualquier caso, es más rápido de lo que esperaba.
Además, está justo al lado de Yiwu Tiandi. Si se mejora un poco el servicio del personal del desayuno, este hotel podría ofrecer un precio entre 50 y 150 yuanes menos que el Marriott y aun así valdría mucho la pena alojarse.
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Precio por noche desde67 €
Fecha de publicación: 20 mar 2026
Usuario invitado
El cambio de planes en el último minuto me llevó a regresar aquí porque la elección es sencilla debido a la excelente servicio al cliente, comodidad y limpieza.
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Precio por noche desde18 €
Fecha de publicación: 19 abr 2026
Usuario invitado
Después de dos días, el servicio es muy bueno. En primer lugar, los hermanos pequeños del servidor son muy buenos, limpios, muy educados, cada actitud es buena y puede satisfacer todas las necesidades propuestas, cada vez que se venden, se envían directamente a la habitación, También hay un bar del hotel muy bonito. Después de comer dos restaurantes, el sabor ambiental es excelente, especialmente delicioso, el hotel entero es un gran oxígeno, la calidad del aire es demasiado alta, esta temporada es flor de baloncesto, fotografía super, la experiencia de estadía es excelente, la actitud del servicio al cliente también es super buena, La próxima vez que tengas la oportunidad, te recomienda especialmente 👍
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Precio por noche desde405 €
Fecha de publicación: 28 ago 2024|Habitación doble Deluxe
Usuario invitado¡Buen servicio del personal, esp en el nivel de limpieza del personal 20!
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Precio por noche desde54 €
Fecha de publicación: 23 ene 2026|Suite Junior
JaslyfeI read reviews of this place before choosing it for my partners’ birthday. I asked if they could decorate the room and they said no. Ok no problem, but they didn’t even go out their way to give a birthday cupcake to say the least. Only upon check out they said “oh happy birthday.” I have stayed at many five star hotels and this sort of don’t care treatment we have never experienced. This hotel is not exactly five star quality or fashion designer level in my opinion.
Some things were included in the stay and I wasn’t given any details upon arrival which was a bit disappointing. The phone in the room doesn’t work for outgoing calls so I had to reach out to trip everytime I needed to get in touch with someone within the hotel about a query. Also since when a welcome fruit is given after 7pm? It should already be in the room to welcome me, that’s the point.
The cocktail set was terrible, minus the fries. Displayed were wings, fries and drinks. We were told two drinks and fries. Only when I showed what was displayed on trip then we were asked “you want wings?” At this point, I figured it can only be either or, but to our surprise we received both, the wings were terrible, no wonder he was pushing strictly for fries. Also I asked for a few minutes to choose our drinks he brought a menu and basically had us choose from a handful of drinks compared to the list on the QR code.
The aesthetics of the dining area is cute but when you are trying to enjoy a cocktail set you will be blinded by flashing lights and people hovering over you to get their most instagrammable shot, so you can’t really enjoy the ambiance. And the music is played extremely loud you can barely have a conversation. It was pretty annoying to be honest.
The hotel offered western and Chinese breakfast. I guess western to them means USA and a USA breakfast means cereal. As there was nothing else there categorized as western breakfast. So, the breakfast was a very disappointing, all the Chinese food was room temperature or cold.
The room might be my favourite part of the entire stay although the bathtub was not washed out after the previous guest. The bed in itself was perfect.
A minibar was included and it was strictly two bottles of water (which can be found in the hallways of the hotel) and one can of Coca Cola and a sprite. Not quite what I was expecting when I read minibar included.
Overall, this hotel can work on a few things. The price isn’t bad but even for such a price, and lower, I have received better quality of service.
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Precio por noche desde64 €
Fecha de publicación: 7 jun 2026|Habitación Deluxe con 2 camas individuales
Tones from Australia
We recently stayed at Club Med Hangzhou with our family of five (three young kids), and I honestly cannot recommend it enough. From the moment we arrived, everything exceeded our expectations.
First, the All-Inclusive package is an absolute lifesaver when traveling with kids. Not having to worry about every single meal, snack, or drink made the trip so much more relaxing. The kids could grab a juice or a treat whenever they wanted, and we parents could actually sit back and enjoy a meal without constant interruptions. It truly takes the stress out of family travel.
The Mini Club was a huge highlight. Our children absolutely loved it and begged to go back every single morning. A special shout-out to the incredible kids club helpers – Gilang, Candy, Rita, Ella, and Aurora. Their energy is absolutely infectious! They kept the children entertained, active, and smiling the whole time. You can tell they genuinely love what they do. Our kids made little friends, did arts and crafts, and came back to us each evening exhausted but happy.
The venue itself is brand new and absolutely beautiful. The architecture is stunning, the grounds are immaculate, and everything feels fresh and modern. It overlooks the lake and the scenery is just breathtaking. There are plenty of spaces for kids to run around, and the whole resort feels very safe and family-friendly.
We also have to give a massive mention to Cindy. She was incredibly nice and welcoming to our whole family. Her English is still improving, but she makes such a genuine effort to connect. She came up to us and with the sweetest smile said, ”I love you guys.” It was so unexpected and genuinely cute. That small moment really touched us and made us feel so valued as guests.
For the adults – the bar is excellent. Daniel the bartender makes amazing drinks. Grabbing a cocktail from him was the perfect way to wind down. Really good quality and great service.
And finally, a huge thank you to Maggie, the yoga instructor. Her classes were fantastic – just the right balance of relaxing and challenging. But what really stood out was how much she also loved playing with our kids. She would stop to chat with them, make them laugh. It's rare to find an instructor who is both professional with adults and so naturally warm with children.
Overall, Club Med Hangzhou is an absolute gem for families. New facilities, amazing food, nonstop activities, and a team of staff who genuinely care. We will definitely be back.
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Precio por noche desde149 €
Fecha de publicación: 4 may 2026
MISC—2025I recently stayed at the Oakwood Hotel in Hangzhou and was genuinely impressed – especially if you’re someone who values convenience and comfort over just another generic room.
The full-size fridge in the room was a game changer. Not the tiny minibar type, but an actual fridge where I could store groceries, drinks, and leftovers without playing Tetris. And the in-room washing machine? Absolute lifesaver, especially during humid Hangzhou weather when you go through clothes faster than expected. Being able to wash and dry without hunting for a laundromat made all the difference.
But the real standout was Connie at the front desk. From check-in to random questions about nearby supermarkets (for that fridge, obviously!) and laundry tips, she went above and beyond. Warm, efficient, and genuinely helpful – she even helped me figure out the washing machine settings when I got confused. It's rare to find that kind of personal attention.
Location is solid too – close enough to West Lake without being swallowed by crowds. The room was clean, quiet, and had a small kitchen setup that made extended stays feel like Highly recommend for families, remote workers, or anyone tired of hotel laundry fees!
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Precio por noche desde76 €
Fecha de publicación: 31 may 2026
Usuario invitado
Elegir [Nombre del Hotel] esta vez superó por completo mis expectativas. Desde la reserva hasta la salida, el servicio me hizo sentir como en casa. La recepcionista fue amable y profesional, informándome proactivamente sobre restaurantes y atracciones cercanas durante el check-in, e incluso tuvo la gentileza de ofrecerme una habitación superior. La habitación era acogedora y limpia, la ropa de cama suave y cómoda, y la vista nocturna de la ciudad desde la ventana era impresionante. El baño tenía ducha y WC separados, y los artículos de tocador eran de mi marca favorita; la atención al detalle era evidente.
【Instalaciones y Ambiente】 El gimnasio estaba totalmente equipado, con cintas de correr, mancuernas y otros aparatos nuevos. Después de correr por la mañana, se podía disfrutar de café recién molido de cortesía en la zona de descanso. La temperatura del agua de la piscina era perfecta; después de nadar, relajarse en una tumbona y tomar el sol aliviaba instantáneamente el cansancio del viaje. La vegetación y la decoración artística en las zonas comunes contribuían al ambiente, y la fragancia en el ascensor también era muy agradable.
【Servicio de Restaurante】 El desayuno ofrecía una gran variedad de opciones, destacando especialmente los rollitos de fideos de arroz recién hechos y los huevos fritos. El dim sum cantonés del restaurante chino era exquisito y sabroso, y el personal se preocupó por mis restricciones dietéticas; el servicio fue muy atento. Disfruté de una velada relajante en el bar, donde los cócteles de autor recomendados por el camarero eran únicos y deliciosos, y maridaban a la perfección con los aperitivos.
【Ubicación y Transporte】 El hotel está situado en el centro de la ciudad, a 10 minutos a pie de la estación de metro y rodeado de centros comerciales y restaurantes. Ir en taxi a las atracciones turísticas también es muy cómodo; todos los taxistas coinciden en que la ubicación es excelente y evita los atascos.
【Detalles Adicionales】 Cada vez que regresaba, la habitación estaba impecablemente limpia, con una tarjeta de bienvenida escrita a mano y fruta en la mesita de noche. Al hacer el check-out, la recepción guardó mi equipaje, lo que me permitió recogerlo fácilmente en mi último día de turismo.
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Precio por noche desde47 €