Fecha de publicación: 27 may 2025
Usuario invitado
The studio room refered by the listing,resembles close to a superior sized hotel room with a queen size bed, a small desk corner and a small kitchenette by the door entrance, equipped with a well functioning fridge.
For the price value point, i would say the room listing is worth the room, location, and POLITENESS of the service rendered (yes... Just the politeness, but efficiency wise..... I'll explain)
Anyone who is looking to book this room for future conveniencies near the BSD ICE... MAKE SURE you are familiar with the malay/indo language... Or at least have an indonesian number or friend... As it would turn out to be a nightmare for the international guests...
Before the check-in date, you'll be approached through trip.com's message channel by the vendor who will ask you for your check-in time and check-out time. Why? Because this isn't a hotel, and the reception counter staff under the apartment isn't the check-in person in charge ..... It is actually managed by a third-party called travelio, a local travel agency within Jakarta.
Summarised:
1. They will ask you to download the travelio app (language available in english and indonesian only), to process your check-in and submit deposit through there. However, my problem was, i was unable to input my booking ref & pin (information sent to your email after booking) due to ”incomplete profile information error” which would lead me to thinking it was verifying my phone number (your travelio account becomes unable to verify after 3 failed OTP attempts, which the OTP never arrives regardless of choosing sms or whatsapp)
2. Their travelio support team and customer service, only allows communication through whatsapp texts, no calls. Meaning... U might have to wait while you panic.
3. Throughout the whole nighmare checkin process, they insist on downloading the travelio app. (Suspicious for trip.com to have included a 3rd party travel agency, but things happen, and my experience with trip.com ended on a good note with professional staffs trying to follow up on a consistent basis)
Regarding the room small problems found which i shared with the travelio agent as well:
1. The bedsheets had several yellow stains, but no bedbugs and foul smell detected.
2. Entrance door can only be locked using a normal key, and the key was slightly out of shape, making it hard to lock from the outside.
3. There was no hot water for showering.
4. If you book the room for long stay, do note this is not a hotel, so there will be no daily housekeeping and replenishment of amenities provided (body soap, shampoo and dishwashing liquid in a small 50ml bottle. NOTE: the shampoo and body soap do smell nice, but they do not foam up. It is better to buy them in a small indomart located just underneath the apartment)
5. There is no water kettle. You will have to boil it like you are cooking :D
In conclusion: Book this place if you have experience with travelio or well versed with indonesian language (they did reach out to me in english after some time, but the efficiency takes way too long). The travelio people whom i have met are very polite, but when it comes to check out.... As they do not have a person in charge at the apartment, it means you do not have the flexibility of checking out whenever you want... And that means, pay close attention to what time your flight is.
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Precio por noche desde216 HKD
Fecha de publicación: 4 ene 2026|Habitación acogedora con cama doble
Usuario invitadoTools complete kitchen. Wifi. Dispensador. Gas ova. Cooperative host/owner regarding check in time
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Precio por noche desde203 HKD
Fecha de publicación: 1 feb 2026
Usuario invitado
Had a great stay at Herloom! Brought our dog along, additional 300k/night for small dog. They provide bed and food for our furbaby. Highly recommended!
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Precio por noche desde667 HKD
Fecha de publicación: 31 oct 2026|Habitación moderna, 1 habitación (cama doble grande)
Usuario invitadoSan Bay Thuan Tien Di Lai
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Precio por noche desde67 HKD
Fecha de publicación: 19 jun 2026
Usuario anónimo
The place was great, plenty of food restaurants and there was a pasar modern hawker in the basement. The room facilities are good such as: ac, tea kettle, refrigerator, but unfortunately 1 from 2 rooms was smelly, very bad odor. The owner replaced the bed sheets at night, but the smell was still there. We really appreciated the efforts, though .Easy check in and check out.
There was a shuttle transjakarta service and special trans pik avenue- tokyo riverside.
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Precio por noche desde119 HKD
Fecha de publicación: 10 ene 2025
Usuario invitado
房型挺不錯,衞生還算過得去,就是拿鑰匙需要到樓下箱子裏取,總體上來講還是不錯,性價比也還行吧,吃喝購物相對方便,樓下就是商圈。
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Precio por noche desde111 HKD
Fecha de publicación: 7 jul 2026
Usuario invitadoHighly recommended ! ⭐⭐⭐⭐⭐️
I rarely write reviews, but this place truly deserves one ❤️
Everything was absolutely perfect from the moment I arrived. The apartment was exceptionally clean, smelled wonderful, and every detail was well taken care of It felt so fresh, comfortable,
What made my stay even more special was the amazing hospitality. The host and staff were incredibly responsive, friendly, and always ready to help with anything I needed. Their quick responses and genuine kindness made the entire experience smooth
The free access to the gym and swimming pool was a fantastic bonus and made my stay even more enjoyable everything was exactly as described clean, well maintained, and exceeded my expectations
I can honestly say this was one of the best apartments I’ve ever stayed in I highly recommend it to anyone looking for a clean, comfortable, affordable (cheap) price in Pik 2 and relaxing place with exceptional service. I will definitely be coming back. Thank you for such a wonderful experience! ❤️
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Precio por noche desde113 HKD
Fecha de publicación: 25 sep 2026|Estudio acogedor
mrs.HuiMy husband and I had a less than pleasant stay here, because we found that the electricity suddenly went out in the apartment unit. At that time, my husband was taking a shower, and suddenly the electricity went out. We couldn't contact the owner to ask what was going on, so we were confused and knocked on the next room. Luckily, our next door neighbor advised us to report to the security downstairs, and after I reported it, an officer came about 20 minutes later and handled the problem which turned out to be the electricity there wasn't enough power. We hadn't turned on anything other than the AC, the TV, and waterheater for shower. This is truly our first time staying in an apartment with inadequate electrical capacity, which can lead to sudden power outages. Hopefully, the owner can fix the voltage Hopefully the owner can immediately repair the electricity in his apartment unit so that a similar incident does not happen again in the future and is experienced by other consumers.
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Precio por noche desde123 HKD
Fecha de publicación: 28 oct 2025|Habitación tipo estudio
misoshiIn my room
Wifi good fast
Smart tv good but no Netflix
Air conditioner quite dirty
Mini refrigerator smell
Wardrobe big clean but no hangers
Working table and 1 chair
Water heater cannot use
Water not really strong
No cleaning service
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Precio por noche desde52 HKD