Apartamentos vacacionales en Victoria, Australia

Good room at a good price. Close to many shops. Also close to public transport. Good service from help desk. Would stay here again

Ubicación muy conveniente, a solo 10 minutos a pie del centro de Melbourne. La Universidad RMIT y la estación de tranvía de Swanston están justo enfrente del hotel. No tuvimos tiempo suficiente para disfrutar de la piscina y la sauna, ya que solo abren de 7:00 a 21:00. Lo único que me decepcionó fue que no sabía que ofrecían servicio de habitaciones. La cuarta noche de nuestra estancia, al entrar en la habitación después de una excursión de un día, nos dimos cuenta de que la persona encargada de la limpieza había entrado y limpiado nuestra habitación sin nuestro permiso. ¿Qué habría pasado si nuestras pertenencias hubieran desaparecido? ¿Podría la gerencia del hotel hacerse cargo de la pérdida? Por favor, no entren en la habitación sin avisar al cliente; el cliente solicitará la limpieza si realmente desea el servicio.

The Highlights 1. The location of this hotel is second to none. Right outside the door, you’ll find endless food options from quick bites to diverse international cuisines, plus plenty of cafés, bars, and public transport. Having the SkyBus stop to the airport just around the corner was convenient. 2. Every team member I met was friendly, approachable, and genuinely eager to help. They are well-trained and motivated to provide excellent service. 3. The room itself was spacious and modern. Both the daytime city views and night lights from the window were wonderful, and the furnishings felt new and well-maintained. 4. Guests have access to some excellent facilities, including a gym, a library, and a full wellness area. The indoor pool is comfortably heated even on a chilly Melbourne evening, and it comes with a sauna and bubble spa, which makes the stay feel more like a resort. What Could Be Improved 1. The room setup felt unusual. I booked a one-bedroom suite, but was placed in a two-bedroom apartment with the master bedroom locked off. I completely understand that I only paid for one room, but it felt a little strange knowing there was a part of “my” room I couldn’t access. Personally, I would have preferred a proper one-bedroom layout with full access. 2. The bedroom I was 'allowed' to stay in also didn’t have its own air conditioning. It relied on the living room’s unit to keep cool, while the locked-off master had its system. This design made things a bit uncomfortable at times, especially overnight. 3. The sofa had an unpleasant, urine-like odour, which made us reluctant to rest in the lounge. 4. The main door lock was rusty and stiff, making it frustrating to open and close. 5. There was no landline phone in the room to contact reception, so the only option was to head downstairs. A couple of times, even during office hours, the reception was unattended (likely because one staff member was juggling multiple tasks). It could be so inconvenient to have a more extended stay. 6. While the pool facilities were lovely, they were often crowded. The common facilities are shared with residents of the building as well as hotel guests, but this detracted from the relaxing vibe. Would I stay here again? Yes, probably. Mainly because of the unbeatable location, the great facilities, and the friendly staff. But I do think the hotel needs to address the details so that it can align with what they claimed as 'luxury'.

I’ve stayed at numerous at the Punt Hill apartments over the past decade, though it had been a while since I last stayed in one. Our one bedroom apartment was spacious, however the hotel is quite run down now. Walls in the bathroom weren’t very clean, neither were mugs and cutlery (I always make a habit of cleaning things before I use them!). I ended up staying mostly in the hotel as I was sick with the flu so I noticed the wifi was very glitchy and intermittent too so it made streaming shows quite difficult to watch that I ended up just using my phone. The beds were comfortable though! The location is actually fantastic too, right in the heart of China town and easily walkable to places.

Sería bueno, excepto para las grandes ventanas occidentales que se enfrentan a la izquierda sin ciegos y un dispositivo eléctrico que desactiva el aire acondicionado cuando nadie está en la habitación. Así que llegamos a estirar calor, y un aire acondicionado que no realmente fresca las habitaciones, y no hay ventiladores ni ventanas en la habitación principal. La mayoría de las otras cosas eran buenas, pero tener una habitación cómoda es fundamental y el apartamento no es sólo para eso. Disfrutamos de la ubicación y la piscina. No podemos hablar realmente a los niveles de servicio porque no pedimos, esperamos o recibimos ninguna. Es un poco frustrante que el hotel sólo tuviera una reserva para 4 adultos cuando hicimos una reserva para 2A+ 3C en trip.com pero quién sabe quién era responsable de eso.

No recomendado para aquellos que valoran su seguridad y privacidad de datos personales. No se recomienda para los viajeros internacionales que no tengan suficientes gastos en sus teléfonos para completar 3 formularios, luego descargar y configurar una aplicación que requiere constantes conexiones a Internet y Bluetooth. La reserva requería múltiples métodos inseguros de compartir los detalles de la tarjeta de crédito y los documentos de identificación junto con 2 formularios para completar con los detalles personales y una aplicación para descargar para acceder a la entrada del edificio, Elevador y Apartamento. No me había dado ninguna de estas informaciones antes de la reserva. No me habría quedado aquí si hubiera sabido el grado de transmisión insegura de la información personal y la cantidad de administración y trabajo necesarios para entrar y permanecer una noche. La gestión está poniendo en riesgo los datos personales de los huéspedes con las solicitudes de documentación excesivas. FYI, exigir a alguien que envíe fotos de tarjetas de crédito y de identidad por correo electrónico es totalmente inseguro, lo que es extraño con la seguridad excesiva para entrar en el edificio. La necesidad constante de llevar su teléfono en todas partes o de estar cerrada del apartamento o incluso el edificio entero fue extremadamente estresante. En cuanto a la habitación real, una vez que entró, la cama, la cocina, el salón y los pisos estaban limpios, pero el baño no había sido limpiado durante mucho tiempo. No fue agradable. Puedes ver partes bajo el rim no habían sido limpias en años. La casa de baño no se había utilizado de forma adecuada en el momento de la llegada. En el hotel, el hotel se encuentra en una zona de la ciudad de Galicia, donde se encuentran las paredes de la ciudad de Galicia. La vista era agradable y el salón era grande, el estudio nook era muy útil para el trabajo remoto.

Spacious, hearthy and very comfortable stay. Right next to the famous 12 Apostles (10 min drive) it is extremely convenient for sunset and sunrise visits and also close by to so many other viewpoints on the last stretch of the Great Ocean road! We thoroughly enjoyed our stay in this cute home style unit, with all thoughtful amenities in the kitchen and bathrooms, car parking right next to the unit, nice sitout area in the back with a wooden bench. While there were only 2 of us, but we felt that this unit is great valu for money as it can easily accommodate a large family of 5-7 people (1 queen bed, 3 bunk beds and large couches in the living room) Very warm & welcoming and definitely recommend if you're passing through Port Campbell!

Place was lovely for the 1 night I stayed there.

Fantastic location. Minutes away from Crown Melbourne and just about anything in city center. Woolsworth Supermarket just across for your daily needs. Only challenge was Street parking if you did not have a car park reservation. Room was new and pristine. Sheets were clean, beds were comfy. Washing machine was really helpful! A pity we had full day itineraries, so I did not have a chance to use the gym and swimming pool though they were all covered in the price. We got a superb view of the Harbour!

good place to stay, nice location.friends staff, and it is very quiet.